Billing Specialist, gTech Ads Customer Experience

On Site Full TimeChicago, Illinois, United StatesGoogle

As a Billing Specialist, you will provide high-quality customer support, manage troubleshooting tasks, and own end-to-end customer solutioning in gTech Ads Customer Experience organization. You will focus on delivering outstanding customer service, analyzing data and insights, and partnering with cross-functional teams to improve the customer journey.

Requirements

  • Bachelor’s degree or equivalent practical experience
  • 2 years of experience in project or program management, consulting, or client-facing role
  • Experience in business analysis, technical troubleshooting, and customer support
  • Excellent communication and problem-solving skills
  • Knowledge of Google Ads or other online advertising solutions and the media landscape

Benefits

  • Base salary: $92,000-$130,000
  • Bonus
  • Equity
  • Benefits

To apply for this job please visit www.google.com.


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