Commerce Specialist, gTech Ads Customer Experience (English, Portuguese)

As a Commerce Specialist, you will provide high-quality customer experience, manage troubleshooting tasks, and own end-to-end customer solutioning. You will work with internal and external stakeholders to resolve customer issues and questions, and improve product feature offerings by providing partner feedback.

Requirements

• Bachelor’s degree or equivalent practical experience
• 5 years of experience in a technical project management or a customer-facing role
• Ability to communicate in English and Portuguese fluently to engage with local stakeholders
• Ability to work flexible non-standard working hours in line with customer requirements
• Ability to own the end-to-end experience and solutions through a customer-first and empathetic mindset

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship