Senior Salesforce Administrator I

Role Overview

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.

What You Will Do

Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting issues, answering user questions, and resolving support tickets with a focus on root-cause fixes.

Why It Might Be a Fit

Collaborative communicator across technical and business teams, proactive and detail-oriented with a bias toward action, analytical, curious, and eager to optimize processes.

Requirements

• 4+ years of Salesforce administration experience
• 1+ years hands-on Revenue Cloud administration
• Deep understanding of Revenue Cloud architecture
• Familiarity with Salesforce Billing and revenue operations processes
• Experience with sandbox management, deployments, and CI/CD tools
• Strong foundation in Salesforce Sales Cloud
• Proficiency with SOQL, Excel/Google Sheets, and Data Loading tools
• Experience with Document Generation (preferably Conga Composer)
• Certifications (preferred/plus): Salesforce Certified Sales Cloud Consultant, Salesforce Certified Revenue Cloud Specialist, Salesforce Administrator and/or Advanced Admin, Salesforce Billing Specialist Superbadges, Conga Composer certification

Benefits

• Competitive salary
• 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• Snacks in our offices

Tagged as: CRM Administration, Salesforce