Senior Salesforce Administrator I

Role Overview

Join Axon’s Commercial Applications team to optimize Opportunity-to-Cash processes as a Salesforce Revenue Cloud Administrator. The role requires technical acumen and strong problem-solving skills, with experience supporting multiple Salesforce environments or working in consulting highly valued.

What You Will Do

Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, troubleshoot issues, answer user questions, and resolve support tickets. Manage new user setup, deactivation, and updates to profiles, permission sets, and permission set groups. Perform data imports, updates, and cleanup activities using tools like Data Loader and Inspector.

Why It Might Be a Fit

The ideal candidate will be a collaborative communicator, proactive, and detail-oriented with a bias toward action. They will thrive under pressure, adapt to changing priorities, and be analytical, curious, and eager to optimize processes.

Requirements

• 4+ years of Salesforce administration experience
• 1+ years hands-on Revenue Cloud administration experience
• Deep understanding of Revenue Cloud architecture
• Familiarity with Salesforce Billing and revenue operations processes
• Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado)
• Strong foundation in Salesforce Sales Cloud
• Proficiency with SOQL, Excel/Google Sheets, and Data Loading tools
• Experience with Document Generation (preferably Conga Composer)
• Comfortable with transactional data between Salesforce and external billing/ERP systems
• Certifications (preferred/plus): Salesforce Certified Sales Cloud Consultant, Salesforce Certified Revenue Cloud Specialist, Salesforce Administrator and/or Advanced Admin, Salesforce Billing Specialist Superbadges, Conga Composer certification

Benefits

• Competitive salary
• 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• Snacks in the office

Tagged as: CRM Administration, Salesforce