Senior Salesforce Administrator I

Role Overview

Join Axon as a Salesforce Revenue Cloud Administrator to play a critical role in optimizing Opportunity-to-Cash processes. You will own the configuration, stability, and scalability of Salesforce Sales Cloud and Revenue Cloud, ensuring accuracy across account management, opportunity management, quoting, ordering, and contracting.

What You Will Do

Provide day-to-day Salesforce Sales Cloud and Revenue Cloud support, including troubleshooting issues, answering user questions, and resolving support tickets with a focus on root-cause fixes. Manage new user setup, deactivation, and updates to profiles, permission sets, and permission set groups in line with Salesforce best practices.

Why It Might Be a Fit

Collaborative communicator across technical and business teams, proactive and detail-oriented with a bias toward action, analytical, curious, and eager to optimize processes.

Requirements

• 4+ years of Salesforce administration experience
• 1+ years hands-on Revenue Cloud administration
• Deep understanding of Revenue Cloud architecture
• Familiarity with Salesforce Billing and revenue operations processes
• Experience with sandbox management, deployments, and CI/CD tools (Gearset, Copado)
• Strong foundation in Salesforce Sales Cloud (custom objects, flows, validation rules, profiles/permission sets)
• Proficiency with SOQL, Excel/Google Sheets, and Data Loading tools
• Experience with Document Generation (preferably Conga Composer)
• Comfortable with transactional data between Salesforce and external billing/ERP systems
• Certifications (preferred/plus): Salesforce Certified Sales Cloud Consultant, Salesforce Certified Revenue Cloud Specialist, Salesforce Administrator and/or Advanced Admin, Salesforce Billing Specialist Superbadges, Conga Composer certification

Benefits

• Competitive salary
• 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• Snacks in the office

Tagged as: CRM Administration, Salesforce