Role Overview
GRIPIT partners with global brands to establish and scale in India, offering end-to-end solutions. Customer experience plays a central role in communicating value and building trust across the ecosystem.
What You Will Do
Handle customer calls, emails, and chats, assist with product queries, log complaints, and coordinate with teams for faster resolution.
Why It Might Be a Fit
Strong communication skills, empathy, and technical troubleshooting ability are required for this role.
Requirements
- Strong communication skills in English & Hindi
- High empathy and patience
- Basic technical troubleshooting ability
- Good typing speed and proficiency in computer applications
- Prior experience (1–2 years) in customer care for consumer durables/electronics
To apply for this job please visit linkedin.com.
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