Director of CRM and Lifecycle Marketing

Grunt Style is seeking a Director of CRM and Lifecycle Marketing to drive customer retention and own how the company communicates with its customers across various direct channels.

Requirements

• Ability to build and govern a multi-channel communication framework
• Demonstrated expertise in designing and scaling end-to-end lifecycle programs
• Proficiency in analyzing campaign performance and customer cohorts
• Experience managing loyalty and subscription programs
• Skill in leading weekly planning across marketing, merchandising, brand, and growth teams
• Ability to translate business priorities into clear creative briefs
• Proven track record managing and developing CRM team members
• Comfortable working with revenue data, cohort analysis, and LTV modeling

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement