Construction Communications Manager

At HDR, we’re seeking a Construction Communications Manager to develop and manage community outreach, programs, and activities in support of a large transit/transportation program in LA County. The successful candidate will have a proven track record of performing duties in a professional setting, with clear responsibility for content development, coordination, and delivery.

Requirements

• Support projects and programs during all project phases, including planning, project delivery, and operations
• Develops and manages public-facing content for construction projects, including speeches and talking points for public meetings or briefings
• Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of projects, programs, and initiatives
• Serves as liaison between client executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups
• Identify opportunities and risks for projects, programs, initiatives, and operations; and develop strategies/tactics to maximize the opportunities and minimize the risks
• Manage train, and motivate staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote client’s goals, services, programs, and policies
• Represent the client at public venues and meetings
• Maintain communications with staff of elected officials regarding constituent interests on studies, projects and initiatives
• Provide or supervise responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders
• Develop content and oversee the creation of project information, including fact sheets, newsletters, e-blasts, and presentations
• Provide recommendations to project management teams regarding community impacts during the design and construction of major transit projects
• Manage internal communication with senior staff to receive new directives for Metro projects and programs for implementation
• Serve as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects
• Provide expertise for client’s Board and Council, such as advising on agendas, briefings, and meetings
• Provide day-to-day management and strategic direction to assigned staff
• Act as lead strategist for use and development of visual, online and graphic communications
• Utilize social media metrics to continually enhance social networks and online communications
• Develop strategic plans to mitigate impacts related to construction
• Facilitate community advisory committees on challenging projects and achieves stakeholder consensus
• Conduct crowdsourcing efforts
• Communicate and implement safety rules, policies, and procedures in support of the agency’s safety vision and goals; and maintains accountability for the safety performance of all assigned employees

Benefits

• Paid time away
• Parental leave
• Paid holidays
• Retirement savings plan with employer match
• Employee referral bonus
• Tuition reimbursement