Remote Claims & Customer Experience Analyst

HireLatam is a recruitment agency that places top Latin American talent in independent contractor roles in US companies. This is a job opening for a Remote Claims & Customer Experience Analyst with a high-growth technology firm disrupting the $40B insurance industry.

Requirements

• 1–2+ years of proven experience in customer support, claims processing, insurance, or a related high-volume role
• Excellent written and verbal English skills
• Strong attention to detail and the ability to manage multiple open cases simultaneously
• A self-starter mindset with the ability to identify process gaps and propose solutions independently

Benefits

• Growth: Real opportunity for advancement within a rapidly expanding global company
• Flexibility: Remote work flexibility and a generous PTO policy
• Environment: Collaborative and innovative work culture with a focus on training and development
• Impact: A high-visibility role where your efficiency directly affects customer trust and company profitability