Partner Customer Success Manager

We’re looking for an experienced, mission-driven Partner Success Manager to join our growing team and lead the post-sales experience for our managed service partners. In this role, you’ll act as the strategic and technical advisor to MSSPs and MSPs, helping them succeed in deploying, operationalizing, and delivering value with NodeZero across their customer base.

Requirements

• 5+ years of experience in Customer Success, Technical Account Management, Channel Management, or Partner Enablement—preferably in cybersecurity or B2B SaaS
• Strong understanding of MSSP/MSP business models and their delivery of security services (e.g., SOC operations, vulnerability management, red teaming)
• Technical fluency in cybersecurity solutions and/or experience supporting highly technical users
• Demonstrated success building long-term relationships with partners, managing joint success plans, and driving retention and expansion

Benefits

• Inclusive Team
• Growth Opportunities
• Innovative Culture
• Hybrid & Remote Work
• Competitive Compensation