Revenue Operations Leader Senior Director–Vice President

About Revenue Operations

Revenue Operations sits at the centre of how hx grows.

As we scale across products, markets and geographies, the challenge is no longer simply to make our GTM engine more efficient. It’s to build an operating system that can make a complex revenue organisation run exceptionally well today while continuously redesigning how it should work in an agentic future.

You’ll lead RevOps across Sales, Marketing and Customer, bringing together the systems, data, processes and operating rhythms that underpin the full customer journey. This is a hands-on leadership role. We want someone who can set the architecture, get deep into the detail when needed, and use AI and automation to fundamentally change the amount and quality of work the team can deliver.

What you’ll be doing

• Own the end-to-end Revenue Operations strategy across Sales, Marketing and Customer, creating one coherent operating system across the full funnel.
• Oversee teams that own forecasting, pipeline management, territory and capacity planning, target setting and performance management, ensuring leaders have a clear and trusted view of the business.
• Run and optimize the core commercial operating cadences, including QBRs, Pipeline Councils and other mechanisms that turn data into decisions and decisions into action.
• Redesign workflows around AI and automation, not simply layer AI onto existing processes. Identify where judgement matters, where work can be automated, and where technology can materially increase human leverage.
• Partner closely with Sales, Marketing, Customer, Finance and Strategy leadership on growth planning, resource allocation and major commercial decisions.
• Own the RevOps technology roadmap and ensure our systems architecture can support the particulars of our multi-product and multi-market business.

What you’ll need to have done

• Led Revenue Operations, GTM Operations or a similarly broad commercial operations function in a high-growth B2B business.
• Operated across more than one part of the funnel, with a strong understanding of how Sales, Marketing and Customer systems connect.
• Worked with complex enterprise sales motions where pipeline quality, deal progression, forecasting and capacity planning require real commercial judgement.
• Been a trusted partner to senior commercial leaders, able to challenge assumptions and influence decisions rather than simply service requests.
• Strong hands-on understanding of CRM, automation and the broader GTM technology stack and used AI and automation to create meaningful operational leverage, rather than treating them as side experiments.
• Worked successfully in environments where the operating model is still evolving and there often isn’t an existing playbook to follow.

Compensation

Salary range: $230,000–$290,000

Performance bonus: 20% ($46,000–$58,000)

Total OTE: $276,000–$348,000

Equity: We offer equity across all roles at hx, so this will form a meaningful part of your overall compensation.

Benefits

• $6000 training and conference budget for individual and group development.
• Full medical, dental, vision package to fit your needs
• Mental health support via Spring Health and Rula
• Access to One Medical
• Flexible vacation policy; work hard and take time when you need it
• Pet discount plans, retirement plan (401K), and discount programs available to employees

Additional Perks

• Top-spec equipment (laptop, screens, adjustable desks, etc.).
• Regular hackathons, lunch & learns, and socials, both remote and in-person, to foster collaboration and creativity.
• Team breakfasts and lunches, fully stocked snacks and drinks, and a fun, creative office at WeWork – 500, 7th Avenue.
• Access to cutting-edge AI tools and experimentation budget, giving you the freedom to test, learn, and innovate ahead of the market.

Tagged as: Forecasting, Pipeline Management