Customer Success Manager

On Site Full TimePittsburgh, Pennsylvania, United StatesIconic Care

Role Overview

As a Customer Success Manager, you’ll own the greater Pittsburgh metro, visiting skilled nursing facilities, building relationships with Administrators and Directors of Nursing, and setting up alignment calls with Dr. Morris and our Director of Revenue Operations.

What You Will Do

Your main responsibilities will be visiting facilities, building relationships, setting up alignment calls, and logging every visit and meeting in HubSpot.

Why It Might Be a Fit

We’re looking for people who learn quickly, are incredibly friendly/personable, and can follow a system, keep notes, and make friends. You’ll be a partner to our clinical team, helping facilities get the care their patients need.

Requirements

  • Reliable vehicle and valid driver’s license
  • Able to pass a background check and meet facility visitor requirements
  • A professional, trustworthy, kind presence in a healthcare setting

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Mileage & Travel reimbursement

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To apply for this job please visit ats.rippling.com.


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