Role Overview
Iron Mountain is seeking a motivated and experienced Customer Success Manager to join our National and Vertical Sales team. In this role, you will be responsible for driving loyalty and retention, ensuring the delivery of quality services, and creating revenue growth either directly or indirectly within National/Vertical Sales accounts.
What You Will Do
Develop and Maintain Relationships to structure strategic partnerships with key customer decision-makers, Lead Contract Strategy and Renewal, Manage Customer Experience and Compliance.
Why It Might Be a Fit
The ideal candidate will have a four-year college degree, a deep understanding of Iron Mountain’s services, programs, workflows, systems, and processes, and proven ability in relationship management and persuasion.
Requirements
- Four-year college degree
- Deep understanding of Iron Mountain’s services, programs, workflows, systems, and processes across all lines of business
- Proven ability in relationship management and persuasion
- Strong business acumen and knowledge of Iron Mountain’s solution offerings and the competitive environment
Benefits
- Competitive compensation
- Flexible work options
- Comprehensive health, wellness, and retirement plans
- Opportunities for continuous learning and professional growth
To apply for this job please visit ironmountain.wd5.myworkdayjobs.com.
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