Senior Communications Manager

Role Overview

This is a high-impact, embedded communications leadership role supporting a major global client within a complex, matrixed environment. You will act as the central owner of all member-facing communications, ensuring clarity, consistency, and strategic alignment across every touchpoint.

What You Will Do

Own and manage the full lifecycle of member-facing communications across all channels, lead communications strategy and planning, serve as the primary communications lead for a dedicated global client, and partner closely with client stakeholders.

Why It Might Be a Fit

Your ability to connect messaging strategy with measurable engagement outcomes will be key to success in driving both client satisfaction and member impact. Experience working in client-embedded or account-based roles, ideally supporting large-scale enterprise or Fortune-level organizations, is preferred.

Requirements

• 7+ years of experience in communications, marketing, or client-facing content strategy roles
• Proven ability to own multi-channel communications strategies across high-volume environments
• Experience working in client-embedded or account-based roles
• Strong editorial, messaging, and content development skills
• Experience using engagement analytics and performance data to inform communication planning and content optimization
• Familiarity with enterprise communication tools
• Strong stakeholder management and advisory skills
• High attention to detail with strong QA, proofreading, and brand governance capabilities
• Ability to manage multiple priorities in a fast-paced, high-volume environment

Benefits

• Competitive base salary ($115,000 – $130,000 USD range)
• Comprehensive medical and dental coverage
• Unlimited paid time off
• Mental health support programs
• Employee wellness initiatives
• Retirement planning options
• Financial protection benefits
• Professional development opportunities
• Mission-driven environment
• Inclusive workplace culture