Technical Account Manager, Programmatic/AdTech

Role Overview

Act as the primary technical and strategic point of contact for enterprise clients using advanced advertising and measurement platforms. Bridge the gap between clients and internal product, engineering, and data teams to ensure seamless onboarding, integration, and ongoing success.

What You Will Do

Manage onboarding, product adoption, and ongoing support across adtech and measurement solutions. Collaborate with cross-functional teams to translate client needs into technical deliverables and scalable solutions. Oversee technical integrations and platform configurations.

Why It Might Be a Fit

High visibility, global collaboration, and direct impact on campaign performance and product adoption. Opportunity to contribute to product optimization by identifying improvement opportunities based on real client usage and feedback.

Requirements

• 2+ years of experience in a technical, client-facing role such as Customer Success, Account Management, pre-sales, or post-sales support within the adtech or digital advertising ecosystem
• Strong hands-on expertise with digital marketing and analytics platforms including Google Tag Manager, Google Analytics, Google Ads, Search Ads 360, and Microsoft Advertising
• Working knowledge of web technologies such as HTML, CSS, and JavaScript, along with the ability to query and analyze data using SQL
• Excellent communication and presentation skills with the ability to simplify complex technical concepts for both technical and non-technical audiences
• Strong analytical thinking and troubleshooting abilities with high attention to detail in data interpretation and problem resolution
• Collaborative mindset with experience working across product, engineering, and commercial teams in a fast-paced environment
• Familiarity with AI-powered tools (e.g., ChatGPT, Claude, Gemini) to improve productivity, documentation, and technical workflows

Benefits

• Competitive fixed compensation package including statutory contributions (PF, gratuity, and medical coverage component) plus an annual performance bonus (~5% target)
• Comprehensive health insurance coverage for employee and immediate family (up to INR 500,000)
• Term life insurance and personal accident insurance coverage up to INR 25,00,000 each
• 21 paid time off days, 9 company-wide holidays, and 1 flexible holiday annually
• Remote work flexibility with alignment to global teams and international clients
• Exposure to advanced adtech platforms and high-impact enterprise clients in a global environment