Director of Revenue Operations

Hybrid Full TimeChicago, Illinois, United StatesJungle Scout

Role Overview

The Director of Revenue Operations will lead Revenue Operations across Sales, Marketing, and Customer Success, reporting to the CRO. They will own the systems, data, operating processes, and measurement that connect the customer lifecycle and lead the existing RevOps team in transforming how that lifecycle works.

What You Will Do

The role involves redesigning the revenue operating system, building AI-native commercial workflows, owning revenue systems and data, driving measurable commercial productivity, leading people and change, and running the commercial planning cycle.

Why It Might Be a Fit

The ideal candidate is a proven RevOps operator with experience improving the revenue engine of a B2B software business, from planning and forecasting to systems and frontline execution.

Requirements

  • Strong hands-on experience with CRM data models, workflows, reporting, data quality, and integrations.
  • Experience with a major marketing automation platform such as HubSpot, Marketo, or an equivalent.
  • Proficiency with SQL, revenue data modeling, and warehouse-backed analytics using Snowflake, BigQuery, Redshift, or a comparable platform.
  • Practical experience with APIs, webhooks, data pipelines, and workflow automation tools.
  • Experience implementing AI-enabled workflows or agents, including evaluating output quality, handling exceptions, and measuring operational impact.
  • Experience with customer success platforms such as Gainsight, ChurnZero, Vitally, or an equivalent.
  • Experience with tools such as Gong, Clari, Outreach, or Salesloft for conversation intelligence, pipeline inspection, forecasting, and sequencing.
  • Experience with CPQ, contract management, and subscription billing platforms such as Ordway, integrated with an ERP such as Sage Intacct.
  • Experience building warehouse-native and AI-built reporting for executives and frontline teams.
  • Experience with enrichment, intent, and lead-to-account matching and routing tools such as ZoomInfo, Clearbit, or LeanData.

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To apply for this job please visit junglescout.bamboohr.com.

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