Inside Sales Customer Service Representative

Drive Service & Sales as an Inside Sales Customer Service Representative at Kappler! Handle orders, manage quotes, coordinate samples, and support inside sales initiatives to maintain and grow business. Provide high-quality customer support and build strong relationships while contributing to revenue-generating activities.

Requirements

• Provide high-quality customer support via phone and email
• Prepare detailed quotes and process orders with accuracy and efficiency
• Manage customer needs, including product information, pricing, and availability
• Coordinate sample requests and administer the RGA process from start to resolution
• Support Sales Team members with follow-ups, outreach, and inside sales activities
• Collaborate across departments to ensure timely and effective order fulfillment

Benefits

• Group Life Insurance
• Employee Assistance Program
• Vision Insurance
• Group Dental Insurance
• Medical Insurance
• 403B Plan
• Retirement Plan
• Paid Holidays
• Paid Time Off