Strategic Account Manager

Role Overview

Kaseya is seeking a results-oriented and client-focused Strategic Account Manager to cultivate long-term relationships with our most strategic customers. This role is critical to driving retention, revenue growth, and customer satisfaction by serving as the primary point of contact and strategic advisor to our top-tier clients.

What You Will Do

Strategic Relationship Management, Account Growth, Retention & Renewal, Customer Advocacy, Business Reviews & Reporting, Cross-Functional Collaboration, Market Insights

Why It Might Be a Fit

5+ years of experience in account management, customer success, or consultative sales, preferably in a SaaS, MSP, or IT services environment, Strong commercial acumen and negotiation skills, Excellent written and verbal communication skills

Requirements

• 5+ years of experience in account management, customer success, or consultative sales
• Demonstrated track record managing multimillion-dollar portfolios and achieving account growth and retention goals
• Strong commercial acumen and negotiation skills
• Excellent written and verbal communication skills
• Experience in building and executing strategic account plans

Benefits

• equal employment opportunity