Customer Experience Lead, Business Owner

Role Overview

Kick is reimagining what it’s like to run a modern business, where much of the busy work gets automated. The CX Lead, Business Owner will work at the edge of what’s possible in this AI-native world, where revenue is driven by the amount of value generated for our Business Owner and Accountant customers.

What You Will Do

Optimize our close best practices in collaboration with Product, Engineering and AI teams with the goal of $1M ARR/FTE capacity. Partner across Sales, Partnerships, Growth to deliver a world-class experiences for customers.

Why It Might Be a Fit

Domain expertise in accounting, customer-obsessed, exceptional writing and verbal communication, empathy for entrepreneurs, and experience as an early employee or founder at a startup.

Requirements

• Domain expertise in accounting
• CPA preferred
• 2-4 years of accounting experience
• Exceptional writing and verbal communication
• Empathy for entrepreneurs

Benefits

• Comprehensive medical, dental, and vision for you and your family
• Life insurance & disability coverage
• Daily lunches, snacks, and beverages
• Generous equity