Customer Operations Specialist

Role Overview

As a key member of our operations team, you’ll be the go-to partner for customer order management—receiving, confirming, and coordinating orders across Sales, Supply Chain, and 3PL providers.

What You Will Do

Key responsibilities include transportation coordination, inventory management, order processing, supply chain optimization, and developing partnerships with retail sales partners and buyers.

Why It Might Be a Fit

We’re looking for a team player with excellent communication and interpersonal skills, who can set and achieve goals, and engage in creative problem solving.

Requirements

• Minimum of 2-3 years of customer service experience, preferably in consumer-packaged goods supply chain or operations
• Excellent communication and interpersonal skills
• Ability to set and achieve goals and engage in creative problem solving
• Strong organization skills and attention to detail
• Team player that works well cross functionally and seeks to collaborate across multiple functional areas in the organization
• Flexible, efficient, and motivated self-starter
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) products
• Familiarity with SAP a plus
• Bachelor’s degree preferred but not required

Benefits

• Paid time off
• 401k
• Bonus / incentive eligibility
• Equity grants
• Competitive health benefits
• Parental leave