KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We’re pioneering a new era of security.
Requirements
- Forge relationships with new and existing customers, including management and executive stakeholders, and understand their objectives
- Develop a strategy and plan for achieving customer objectives
- Assess and identify customer’s SAT program maturity level, and strategize with customer leadership to develop a sustainable security culture
- Manage the onboarding process with the customer
- Coordinate with technical support for technically complex questions
- Monitor customer usage, adoption, and customer health metrics
- Perform periodic business reviews with customers
- Drive cross-functional initiatives that will improve the overall customer experience
- Coordinate and assist with customer renewals
- Do discovery on opportunities for add-ons and upgrades
Benefits
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
To apply for this job please visit job-boards.greenhouse.io.
Follow us on social media