Customer Experience Executive

Koin Limited is a fast-growing e-commerce group looking for a Customer Experience Executive to handle customer enquiries, resolve order issues, and collaborate with internal teams to deliver a smooth and positive customer experience.

Requirements

• At least 2 years of experience in customer service roles
• A proactive problem solver with a natural curiosity and eagerness to learn new technologies
• Excellent communication skills and a customer-first mindset
• Strong organisational skills and the ability to work well under pressure

Benefits

• Competitive Salary
• Paid Time Off
• Training & Development
• Performance Bonus