Wealth Management-Bengaluru-Digital Operations – Specialist

The Specialist will determine action required based on established procedures to protect the Bank’s assets and work with supervisor on handling more complex cases. The role involves placing holds on accounts deemed to have fraudulent activity, tracking and documenting action taken, and communicating with personnel to resolve system problems or request additional information.

Requirements

• 3.5-4.8 years Fraud and/or Investigation experience
• Proficient with Microsoft suite (including Word, Excel, PowerPoint and Outlook)
• Strong understanding of the customer service experience