Role Overview
The Customer Success Manager will be responsible for ensuring customer satisfaction and adoption of solutions for large accounts. They will work closely with the Senior Client Partner and the technical teams to deliver end-to-end solutions.
What You Will Do
The main responsibilities of the Customer Success Manager will be to pilot the treatment of requests for change, ensure good understanding of client needs, and maximize the perceived value of our SaaS and AI technologies.
Why It Might Be a Fit
The ideal candidate will have a higher education degree in a business school or engineering school, at least 4 years of experience in a similar position, and excellent relational skills.
Requirements
- Higher education degree (Bac +3/5)
- At least 4 years of experience in a similar position
- Expertise in project management and collaborative tools
- Ability to manage complex accounts and animate governance instances
- Excellent relational skills
Benefits
- Salary: 50K€ – 55K€ according to profile
- Variable location: Clichy (92)
- Contract: CDI
- Travel: Regularly to clients (Paris, province) and occasionally internationally
To apply for this job please visit recruiterflow.com.
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