Customer Success Manager (Fixed-term Contract – 12 Months)

Join LinkedIn to transform the way the world works. Our approach to flexible work is centered on trust and optimised for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

Requirements

• 10+ years of experience in Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
• Experience analyzing data, trends, and client information to identify product or growth opportunities in service of customer value
• Strong verbal and written communication skills, including expertise in presenting to both small and large audiences
• Strong consultative skills
• Ambitious and driven, thriving in fast-paced and demanding environment
• Teamwork mentality and willingness to assist wherever needed
• Strong Microsoft Office capabilities: Excel, Word, Outlook, and PowerPoint

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan