Senior Deal Desk Strategist

Role Overview

The Senior Deal Desk Strategist will serve as a strategic advisor to LinkedIn’s Field Sales team, managing the Order to Cash (O2C) process and facilitating complex deal structures and requests. The role requires a deep understanding of LinkedIn’s policies, processes, and systems, as well as the ability to advise, coach, and train Sales Reps daily.

What You Will Do

The Senior Deal Desk Strategist will manage cases in queue, deliver APAC Deal Desk growth, and maintain up-to-date knowledge of deals, sales, and accounts. They will also advise the Sales organization on quoting, pricing strategy, and deal flow, and contribute to discussions among sales representatives to reach agreements on contract terms.

Why It Might Be a Fit

The ideal candidate will have a comprehensive understanding of the end-to-end LinkedIn ecosystem, be a strong leader, and excel at building relationships. They will also have experience in deal desk, contracts, pricing, management consulting, sales operations, revenue operations, or a related field.

Requirements

• Minimum of three years of experience in deal desk, contracts, pricing, management consulting, sales operations, revenue operations, or a related field; or a bachelor’s degree in a related field.
• Experience in pre-sales, partner management, or partner operations.
• At least one year of hands-on experience using Excel, Power BI, and SQL for data analysis and reporting.
• Experience with Salesforce (SFDC) and practical knowledge of AI-enabled tools.
• Business-level fluency in English and Mandarin for internal and external collaboration.

Benefits

• 95% service-level target for Initial Response Time (IRT)
• 85% service-level target for Time to Resolution (TTR)
• Deal desk growth and leverage commitments
• One Desk/Save Desk targets
• Agreed objectives and key results (OKRs)
• Customer-centric approach
• Global Data Privacy Notice and Compliance Posters for Job Candidates

Tagged as: Deal Desk