Web Operations Coordinator

Role Overview

The Web Operations Coordinator will support the day-to-day operation, maintenance, testing, and optimization of Little Burgundy’s digital commerce ecosystem. This is a junior role for someone who is highly detail-oriented, technically curious, proactive, and comfortable working across websites, marketing platforms, integrations, agencies, and internal technology teams.

What You Will Do

The Web Operations Coordinator will support the ongoing management and optimization of platforms, troubleshoot cross-platform issues, and help ensure Little Burgundy is fully leveraging its technology investments.

Why It Might Be a Fit

The ideal candidate will be comfortable working in a technical environment, investigating problems, understanding how systems connect, and communicating clearly with developers and technical partners.

Requirements

• 1–3 years of experience in ecommerce, web operations, marketing technology, digital operations or a related field
• Strong attention to detail with a methodical approach to testing and quality assurance
• Highly reliable, organized, and able to manage multiple requests and priorities at the same time
• Strong sense of ownership and ability to independently follow tasks and issues through to resolution
• Comfortable investigating problems, asking the right questions, and working through ambiguity
• Ability to understand how multiple platforms, systems, and integrations work together
• Experience writing technical requirements, Jira tickets, user stories, acceptance criteria, or QA test cases is an asset
• Experience with ecommerce platforms, CRM platforms, loyalty programs, or marketing technology is an asset
• Familiarity with Salesforce Marketing Cloud is considered a strong asset
• Basic working knowledge of HTML and CSS, with enough understanding to troubleshoot issues and make simple updates
• Basic familiarity with JavaScript and web development concepts is an asset
• Comfortable testing websites using browser developer tools and across different browsers and devices
• Strong written and verbal communication skills, particularly when translating business needs into clear technical requirements
• Comfortable working cross-functionally with developers, agencies, marketers, analysts, and technical teams

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly mentioned in the posting

Tagged as: Salesforce