Product Operations Lead | Bal Harbour Shops

The Product Operations Lead is responsible for executing on the store product strategy, including product operations and inventory management. They will lead inventory shifts, oversee back of house product operations, and ensure both the floor and BOH are stocked and well-organized. This role also provides input to team member performance evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts.

Requirements

• Collaborate with store leadership to bring product strategy to life
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs)
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for the guest
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training
• Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences

Benefits

• Extended health and dental benefits
• Mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series