Mid Market Account Manager

We are looking for a Mid Market Account Manager to oversee the relationships of Maxis with its Small Medium Enterprise (SME) clients in Klang Valley. The ideal candidate will be able to build strong relationships with strategic customers and promote Maxis’ solutions to achieve mutual satisfaction.

Requirements

• Develop and formulate strategic and tactical plans in a bigger market portfolio
• Build market position in the assigned account by identifying potential business deals and close relationship with existing and new customers
• Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making
• Protects organization’s value by keeping company information and tender confidential
• Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable
• Assist collection team on customers’ aging
• Ensure pipeline in CRM are diligently updated – consistently putting new opportunities week on week AND progressing the opportunity sales motion from creation to closing
• Develop Account plans for all assigned customers
• Work with ECO to drive operational smoothness in handling accounts
• Accountable on driving every opportunity to closure with a close plan
• Keeping track of all post sales activities with timely delivery
• Working closely with Solution Sales/Pre Sales team and Identifying new solutions for all assigned customers for sustainable account growth

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement