Senior Salesforce Developer — Service & Loyalty

Role Overview

Join a small, high-impact team that owns the Salesforce platform end to end, supporting, maintaining, and evolving MECCA’s Salesforce ecosystem with a primary focus on Service Cloud / customer care, Loyalty Cloud, Beauty Loop, and broader Salesforce capability.

What You Will Do

Design, develop, and implement Salesforce solutions, support and evolve MECCA’s Salesforce Loyalty Management / Beauty Loop capability, build and maintain customisations across Apex, Lightning Components, automation flows, Data Processing Engine, and integrations.

Why It Might Be a Fit

The right person will be confident working with some ambiguity, comfortable jumping into a variety of work, and excited by the opportunity to learn a highly customised Salesforce environment.

Requirements

• Demonstrated experience across Salesforce development, administration, and/or solution design
• Hands-on experience with Salesforce Service Cloud
• Strong Apex, Lightning Components, SOQL/SOSL, and Salesforce configuration skills
• Experience integrating Salesforce with enterprise systems using REST/SOAP APIs, middleware, or data migration tools
• A strong understanding of Salesforce security, sharing models, data governance, and platform performance
• Understanding of customer service processes, SLAs, and service metrics, ideally with exposure to ITIL or service management frameworks

Benefits

• Professional development programs
• Health and well-being initiatives
• Reward and recognition programs
• Access to quarterly product allowance
• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy

Tagged as: Salesforce