Customer Success Manager

Strategy is a leader in AI-powered enterprise analytics, enabling organizations to transform data into actionable insights and drive smarter, data-driven decision making. As a Customer Success Manager, you will manage a portfolio of strategic and enterprise customers and act as a trusted advisor to both business and technical stakeholders.

Requirements

• Bachelor’s degree in business, technology, or a related field (or equivalent work experience)
• 4+ years of experience in a customer-facing role such as Customer Success, Technical Account Management, Account Management, Consulting, or Professional Services within a SaaS or enterprise software environment
• Experience managing enterprise or strategic customer accounts
• Strong communication and stakeholder management skills with the ability to engage both business leaders and technical teams
• Demonstrated ability to drive customer adoption, engagement, and value realization across a portfolio of accounts

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement