Customer Experience Coordinator

Role Overview

Join Dal-Tile, the largest manufacturer of tile and natural stone in the US, as an entry-level Customer Experience Coordinator. This role involves solving customer-related problems, performing administrative tasks, and enhancing customer satisfaction.

What You Will Do

Execute daily tasks, respond to customer inquiries, resolve issues, and maintain accurate records. May be responsible for warehouse and inventory tasks.

Why It Might Be a Fit

We offer a competitive salary, comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include company match on 401k, employee purchase discount, and tuition reimbursement.

Requirements

• Bachelor’s degree in a related field or equivalent education and/or experience
• 0-2 years’ relevant experience or equivalent education and/or experience
• Excellent communication, problem solving, and organizational skills
• Able to multitask, prioritize, and manage time effectively
• High level of integrity and discretion in handling sensitive and confidential data
• Proficient using Microsoft Office Suite products

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement