Strategic Customer Success Manager

As a Strategic Customer Success Manager, you will be a trusted technical and business advisor helping our most significant strategic accounts navigate their long-term roadmaps on MongoDB.

Requirements

• 9 to 12+ years in a technical customer-facing role
• 6+ years experience being accountable for customer health and revenue realization for a defined book of strategic G2000 business
• Excellent verbal and written skills with the proven ability to influence technical and business outcomes at the C-suite level without direct authority

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings