Senior Customer Success Manager

Hybrid Full TimeToronto, Ontario, CanadaMortgage Automator

Mortgage Automator is a FinTech company that provides a comprehensive platform to eliminate manual bottlenecks in private lending. We are looking for a Senior Customer Success Manager to serve as a high-impact strategic partner to our most complex clients.

Requirements

  • 5+ years of experience in Customer Success, Account Management, or Consulting, specifically within FinTech, PropTech, or Private Lending.
  • Proven experience managing a book of business exceeding $1M+ in ARR.
  • Expert-level proficiency in Salesforce or HubSpot, with an ability to leverage CRM data for proactive outreach.
  • Strong understanding of the North American mortgage landscape and regulatory environment.

Benefits

  • Competitive salary
  • Performance-based bonuses
  • Comprehensive Time Off
  • Holistic Wellness Leave
  • Commuter-Friendly Hybrid
  • Catered Lunches
  • Growth & Learning
  • Modern Workspace

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To apply for this job please visit jobs.workable.com.


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