Data Analyst II

Role Overview

As a Data Analyst II, you will work within the Post Sales Organization, partnering with Customer Support & product teams to deliver high-quality reporting and analytics. You will be responsible for building scalable dashboards, enabling data-driven decision-making, and ensuring leadership has visibility into business-critical KPIs.

What You Will Do

Design, develop, and maintain interactive dashboards and reports using HEX, Retool and Salesforce native reporting tools. Write advanced SQL queries to extract, manipulate, and analyze large datasets across multiple systems.

Why It Might Be a Fit

5+ years of experience in data analytics and business intelligence, strong proficiency in SQL, expertise in HEX or Retool, and strong business acumen & KPIs knowledge for Pre & Post Sales functions.

Requirements

• 5+ years of experience in data analytics and business intelligence
• Strong proficiency in SQL for querying and data transformation
• Expertise in HEX or Retool for dashboard development and storytelling
• Strong business acumen & KPIs knowledge for Pre & Post Sales functions
• Strong analytical and problem-solving skills, with attention to detail and a focus on accuracy
• Hands-on experience with Salesforce reporting/dashboards
• Python/R for data manipulation and automation
• Prior experience supporting Customer Support, Services, or Sales Engineering organizations
• Excellent stakeholder management and communication skills, with the ability to present data insights to both technical and non-technical audiences

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa sponsorship
• Relocation assistance

Tagged as: Data Analysis