Motive is looking for an experienced Technical Account Manager to provide white-glove service, technical support, and executive-level communications to customers. The role involves building relationships, resolving issues, and proactively working on technical support cases.
Requirements
- 1 to 2 years of experience in Technical Support
- Demonstrated history as an exceptional performer with a proactive mindset
- Full professional fluency in spoken and written English
- Advanced analytical skills to trace complex issues
- Experience managing hardware fault analysis, firmware upgrades, and change management practices
- Deep familiarity with Motive’s product suite
- API Proficiency: Strong understanding of API-based troubleshooting
- Strategic Problem Solving: Ability to identify technical trends and implement solutions
Benefits
- Full professional fluency in spoken and written English
- Opportunity to work with a diverse and inclusive workplace
- Competitive salary and benefits
To apply for this job please visit job-boards.greenhouse.io.
Follow us on social media