Customer Experience Representative – 12 Month Contract

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. We believe what’s good for one business is good for all business—and for all of us. Joining MYOB means being part of that impact.

Requirements

• Technical and process domain knowledge in SaaS or experience supporting products in an IT environment beneficial
• Experience in troubleshooting applications and workflows.
• Experience / Knowledge of accounting products is beneficial
• A collaborative mindset and ability to work with other team members at MYOB.
• Build rapport via voice/chat or via email demonstrating empathy, active listening and strong problem solving and communication skills.
• Proven record of delivering key results against company objectives

Benefits

• Flexible, hybrid workplace
• Financial help for home office setup
• Corporate discounts and vouchers
• Partnership with Sonder for wellbeing support
• In-house training and programs
• LinkedIn Learning
• Conferences and study assistance
• Variety of leave options
• Purchased leave
• Generous parental leave
• Domestic violence leave
• Transgender leave
• Community leave
• Study leave