We’re a leading business management solution that helps businesses in Australia and New Zealand start, survive and succeed. As a Customer Experience Representative, you will provide timely, efficient, and accurate support for our customers.
Requirements
- Technical and process domain knowledge in SaaS or experience supporting products in an IT environment beneficial
- Experience in troubleshooting applications and workflows
- Experience / Knowledge of accounting products is beneficial
- A collaborative mindset and ability to work with other team members at MYOB
- Build rapport via voice/chat or via email demonstrating empathy, active listening and strong problem solving and communication skills
- Proven record of delivering key results against company objectives
Benefits
- Flexible, hybrid workplace
- Financial help for home office setup
- Corporate discounts and vouchers
- Partnership with Sonder for wellbeing support
- In-house training and programs
- LinkedIn Learning
- Conferences and study assistance
- Variety of leave options
- Generous parental leave
- Domestic violence leave
- Transgender leave
- Community leave
- Study leave
- Up to an additional four weeks of purchased leave
To apply for this job please visit jobs.lever.co.
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