Role Overview
As a member of the Customer Success team, you are responsible for delivering end-to-end renewal execution through partnership with our Business Unit (BU) leads and the extended account team.
What You Will Do
Lead designated territory and provide end-to-end renewal execution support to ensure customer retention and annual revenue and growth targets. Spearhead renewal negotiations and drive incremental revenue.
Why It Might Be a Fit
We value open dialogue and continuous improvement; and in this role we encourage you to voice your feedback to drive improvements within the business.
Requirements
- Bachelor’s degree equivalent
- Proven work experience (3+ years) as a Client Success Manager, Customer Success Manager, Account Manager, Key Account Manager, or relevant role related to renewals, primarily to public sector, state and local government accounts
- Experience in sales operations and/or contract negotiation a plus
- Proven track record in business application software and service sales across industries
- Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market
To apply for this job please visit workforcenow.adp.com.
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