Customer Success Manager

Remote Full TimeUnited States (Remote)Nucleus Security

Role Overview

The Customer Success Manager is instrumental in delivering the full breadth of capability of the Nucleus platform for Unified Vulnerability Management. This technical role is responsible for owning the customer experience and engagement.

What You Will Do

Involvement in “Go Live” kickoff engagements, managing stakeholders, overseeing deployment and configuration of Nucleus, and providing product expertise and guidance to customers.

Why It Might Be a Fit

The ideal candidate will have demonstrated abilities in thought leadership, stakeholder management, technical competencies in security and architecture, multitasking, and organizational skills.

Requirements

  • Background in vulnerability management in large enterprises
  • Understanding of vulnerability management processes
  • Experience working with Executives
  • Knowledge/experience with development pipelines and Enterprise Application Security Architects
  • Ability to manage stakeholders at a high level
  • Programming language and scripting knowledge of Python

Benefits

  • 100% company-paid health, dental, vision, life, and short-term disability insurance options
  • Generous 401k contribution
  • Flexible PTO + 10 company holidays
  • Equity in a high-growth, VC-backed startup
  • Fantastic company culture

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To apply for this job please visit nucleussecurity.applytojob.com.


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