Customer Success Lead

We’re seeking a Customer Success Lead to help build and scale the Customer Success function from the ground up, partnering with the Head of Customer Success & Support to define how Numeral manages onboarding, adoption, retention, renewals, and customer health at scale.

Requirements

• Build the Customer Success Function
• Own Customer Relationship
• Drive Metrics
• Create Scalable Systems & Processes
• Partner Cross-Functionally
• Leverage AI & Automation

Benefits

• Competitive compensation
• Meaningful equity
• Significant growth opportunity