Specialist Sales Ops ET & Sales Support

Role Overview

Supports critical billing, contract, pricing, and revenue-related processes that enable sales execution within the Spine business. Contributes to operational excellence by ensuring accurate and compliant transaction processing, resolving billing and contract issues, supporting sales systems, and partnering with cross-functional stakeholders to accelerate revenue recognition and customer satisfaction.

What You Will Do

Manage contract workflows, investigate and resolve pricing, billing, invoicing, and revenue discrepancies, partner with Sales, Customer Service, Account Management, Contract Management, and other cross-functional teams, maintain data quality, and support reporting activities.

Why It Might Be a Fit

Requires a customer-focused mindset, strong problem-solving and issue-resolution skills, ability to work independently while partnering effectively with cross-functional teams and external customers, and experience working with data, performing basic analysis, and using Excel to support business decisions.

Requirements

• A minimum of a bachelor’s degree
• Proficiency in Microsoft Office applications
• Strong written and verbal communication skills
• Ability to work independently while partnering effectively with cross-functional teams and external customers
• Experience working with data, performing basic analysis, and using Excel to support business decisions
• Strong organizational skills with the ability to manage multiple priorities and complete projects within established timelines
• Ability to analyze business processes and identify opportunities for operational improvements and efficiencies
• Strong attention to detail and commitment to data accuracy and quality

Benefits

• Vacation –120 hours per calendar year
• Sick time – 40 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time – up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
• 401(k) savings plan
• Pension plan
• Healthcare benefits