Customer Success Manager

Remote Full TimeGermany (Remote)OneCareer

Role Overview

Accompany participants in online further education, monitor guidelines, and conduct welcome video calls. Organize contract management and work closely with other teams.

What You Will Do

Monitor attendance and learning progress, clarify questions with participants and cost bearers, and send digital documents for signature.

Why It Might Be a Fit

Communicative and experienced in customer service or customer success, with a passion for personal development and growth.

Requirements

  • Communicative and enjoy working with people
  • Relevant experience in customer service or customer success
  • Structured, take the initiative, and take on projects independently and reliably
  • Knowledge in one of our further education areas (e.g. project management, online marketing, financial accounting, or application development)

Benefits

  • Maximum freedom with roots
  • Professional onboarding
  • Travel support
  • High-quality Apple equipment and modern tools
  • Monthly benefit budget of 100 €
  • Up to 60 days of workation
  • 31 paid vacation days
  • Up to 50 days of flexible break

To apply for this job please visit onecareer.jobs.personio.de.

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