Customer Success Manager

On Site Full TimePainesville, Ohio, United StatesOneSparQ

Role Overview

OneSparQ is looking for a Customer Success Manager in Painesville, OH. Required Skills: 3+ years of experience in customer service, account management or inside sales, experience in a manufacturing environment, knowledge with quoting, customer complaints, sales forecasting, and contract reviews.

What You Will Do

Manage day-to-day customer and sales activity, including quoting, complaints, forecasting, and contract reviews. Support and manage Sales Representatives while handling customer and commercial issues.

Why It Might Be a Fit

Negotiate with customers and maintain strong relationships to retain and grow business. Track sales and repair metrics and travel up to once per quarter as needed.

Requirements

  • 3+ years of experience in customer service, account management or inside sales
  • experience in a manufacturing environment
  • knowledge with quoting, customer complaints, sales forecasting, and contract reviews

To apply for this job please visit linkedin.com.

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