Senior Business Systems Manager – Customer Lifecycle

Pantheon is seeking a Senior Business Systems Manager to own their customer lifecycle technology stack end-to-end. The successful candidate will develop and maintain a roadmap for customer success, support, and professional services, and drive large-scale programs across multiple functions.

Requirements

• Customer Systems Strategy
• Program Ownership
• Cross-functional Leadership
• Stakeholder Partnership
• Vendor Management
• Performance & Visibility
• Best Practices & Enablement

Benefits

• Paid Time Off (PTO)
• Paid Sick Leave (PSL)
• 11 Paid Company Holidays
• Full medical coverage (Extended health care, dental, vision)
• Top-of-line equipment
• In-office workspace (Vancouver, BC Canada)
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development