Pelago is the world’s leading virtual clinic for Substance Use Management. Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use.
Requirements
- 5+ years of experience in B2B roles: account management, customer success, or partnership management, with demonstrated success growing and retaining existing accounts.
- 5+ years owning performance-based metrics tied to account growth, retention, engagement, or utilization.
- 5+ years managing external relationships in complex, multi-stakeholder environments
- Experience leading structured business reviews, strategic planning conversations, or annual account planning with external stakeholders.
- Experience using Salesforce, with the ability to manage a sales pipeline, track performance, and support forecasting
- Experience as a player coach, managing portfolio, as well as managing individual contributors that own relationships with a portfolio of health plans and/or partners
Benefits
- Generous and meaningful equity package
- Full Medical, Dental, & Vision coverage
- 401k Plan
- Unlimited PTO Policy
- 10 paid holidays
- Company wide ‘Me Time’ Days
- Paid maternity, paternity & new parent leave
- Flexible working environment
- Annual Learning and Development stipend
- Wellness Reimbursement Program
- Access to Reproductive & Family Planning Care
- Substance Use Support for employees and family members
To apply for this job please visit job-boards.greenhouse.io.

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