Customer Success Manager Italy

Customer Success Manager Italy at Plancraft. The role is responsible for guiding customers through onboarding, implementation, and training, resolving questions and issues, and building strong relationships with customers to drive adoption and satisfaction.

Requirements

• Experience working directly with customers in a Customer Success, Account Management, or similar role.
• Clear, empathetic communication skills.
• Comfort working with digital tools and customer data.
• Italian at native-level proficiency (C1/C2 level) and English at B2/C1 level.

Benefits

• 30 vacation days per year
• Dec 24th off
• Flex allowance
• MacBook, premium headphones, and tools