Customer Experience Representative I

Role Overview

Demonstrate genuine interest and helpfulness when performing customer money handling transactions efficiently and accurately. Identify sales opportunities while maintaining performance standards per policy and procedures. Cross train to support account management inquiries and functions to serve as a one-stop resource for branch walk-ins.

What You Will Do

Process daily money handling transactions, balance cash drawer, provide quality customer service, maintain knowledge of company products and services, and attend scheduled meetings and training.

Why It Might Be a Fit

This role requires a sharp presentation and exceptional experience to each and every customer, with a focus on customer service and sales opportunities.

Requirements

• High School Diploma or equivalent
• 1-2 years of banking or cash handling experience
• General areas of competency: decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, selling skills, team skills and time management
• Customer contact in a sales environment
• Effective oral and written communication skills
• Ability to operate a computer and software skills
• Fundamental mathematical ability
• Ability to maintain confidentiality of sensitive information

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k
• Paid Time Off