Customer Experience Representative II

Deliver personalized service for account transactions in a professional and welcoming manner and assist customers in navigating their financial journey with confidence.

Requirements

• High School Diploma or equivalent.
• 1-2 years of banking experience preferred.
• General areas of competency: decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, selling skills, team skills and time management.
• Customer contact in a sales environment is preferred.
• Effective oral and written communication skills (including telephone).
• Ability to operate a computer and software skills required; adding machine preferred.
• Fundamental mathematical ability.
• Must be capable of working with and maintaining the confidentiality of sensitive information.
• Ability to learn and adapt in a cross-functional environment.