Senior Customer Success Manager

Role Overview

Q2 is seeking a Senior Customer Success Manager to build and maintain relationships with new and existing clients focused on Q2’s Digital Banking software products and platform.

What You Will Do

Build and maintain strong, collaborative relationships with assigned Enterprise clients, serving as a trusted strategic advisor and primary relationship owner.

Why It Might Be a Fit

The ideal candidate will have a minimum of 12 years of Business to Business or Business to Consumer relationship management experiences with a Bachelors degree, and experience managing strategic accounts preferred.

Requirements

• Minimum of 12 years of Business to Business or Business to Consumer relationship management experiences
• Minimum 6 years direct experience managing strategic accounts preferred
• Banking or Banking software experience required
• Proven executive relationship building skills and experience maneuvering within C-level structure of a large account
• Articulate, thorough, and process-minded individual

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs